Last Updated: April 17, 2025
At Royalty Thrift & Credit Cooperative Society (“we,” “us,” or “our”), located at A8, Bensima Plaza, 3 Red Sea Close, Off Aguiyi Ironsi Str., Maitama, Abuja, Nigeria, we are committed to protecting the privacy and security of our members, prospective members, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information under Nigerian data protection laws, including the Nigerian Data Protection Regulation (NDPR).
1. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, date of birth, gender, occupation, employer/business details, contact information (phone, email, address), BVN, NIN, bank statements, and other details provided in membership or loan applications.
- Guarantor Information: Names, contact details, and financial information of guarantors, including signed cheques and identification documents.
- Collateral Information: Details and photographs of assets (e.g., vehicles, land, property) submitted as loan collateral.
- Website Usage Data: IP addresses, browser type, device information, and pages visited, collected via cookies or similar technologies when you use our website.
2. How We Use Your Information
We use your information to:
- Process membership and loan applications.
- Manage savings accounts and loan repayments.
- Verify identities and assess loan eligibility.
- Communicate with you about our services, including housing and land acquisition programs.
- Improve our website and services through analytics.
- Comply with legal obligations under the Nigerian Cooperative Societies Act and other regulations.
3. How We Share Your Information
We may share your information:
- With service providers (e.g., legal firms, banks) who assist with loan processing, collateral agreements, or data storage, under strict confidentiality agreements.
- With guarantors or co-signers as part of the loan agreements.
- To comply with legal requirements, such as court orders or regulatory audits.
- In the event of a merger, acquisition, or sale of assets, with your consent where required.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under the NDPR, you have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Request data portability.
- Complain with the National Information Technology Development Agency (NITDA).
To exercise these rights, contact us at info@royaltythriftcooperative.com or 08175158000.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or our website.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Royalty Thrift & Credit Cooperative Society
A8, Bensima Plaza, 3 Red Sea Close, Off Aguiyi Ironsi Str., Maitama, Abuja
Phone: 08175158000, 08033341624
Email: info@royaltythriftcooperative.com
